GENERAL
This Privacy Policy must be read in conjunction with our Terms and Conditions. iCAUR Rivonia recognizes the importance of protecting your personal information and subscribes to the principles outlined in The Protection of Personal Information Act 4 of 2013 (POPIA), which governs your rights to having your personal data kept private.
This Policy sets out how we use and protect any personal information that you, the customer, give us when you use our digital platforms and visit our showroom at iCAUR Rivonia. As a brand-new energy vehicle (NEV) brand in South Africa, we are committed to ensuring your data is handled with the same innovation and care as our vehicles. If you have any questions about this Policy or do not agree with it, please contact iCAUR Rivonia before using our website and services. We may update this Policy from time to time to reflect changes in legislation or brand protocols; please check this page periodically to ensure you are satisfied with any updates.
PERSONAL INFORMATION
iCAUR Rivonia defines personal information as all information specific to you, provided via our website, digital interfaces, or in-person at our Rivonia hub. This includes, but is not limited to, information provided while obtaining a quotation for an iCAUR V23 or 03T, processing a finance application, or requesting technical support. All details supplied to us will be safeguarded by our Privacy Policy.
Personal information includes, but is not limited to: name and surname; identity number or date of birth; marital status; contact details and email address; banking and employment details for finance applications; and location data.
When you access the iCAUR Rivonia digital platforms, we may automatically receive and store information on our server logs from your browser or mobile platform, including your IP address, ‘cookie’ information, and the specific vehicle pages you requested. We use this information to positively identify you, provide accurate finance and insurance profiles, and ensure your iCAUR experience is tailored to your preferences.
PROTECTION OF INFORMATION
We value the trust you place in the iCAUR brand. We take all reasonable steps to protect your personal information from loss, misuse, or unauthorized alteration. Our databases feature built-in safeguards to ensure the confidentiality of your data. iCAUR Rivonia utilizes modern encryption and technology to prevent unauthorized access. We advise you to keep your system login details and finance account numbers secret to further enhance your security.
Should you wish to opt-out of iCAUR Rivonia communications, please advise us via the contact details provided on our Contact Us page. We retain data required for legal, historical, and research purposes for an indefinite period, with appropriate safeguards against unauthorized use.
SHARING OF INFORMATION
iCAUR Rivonia does not and will not sell your personal information to third parties for their independent use. We may share information with our authorized business partners (such as finance and insurance providers) specifically to provide the services you have requested. These partners are strictly required to adhere to iCAUR privacy standards.
We may disclose information where required by law, court order, or to protect our intellectual property and brand rights. For the prevention of offenses or the prosecution of offenders, we may share collected data with relevant public or private sector agencies in accordance with South African legislation.
CONTACT US
Please ensure you have read and understood the terms of this Privacy Policy before providing iCAUR Rivonia with your personal information. For any privacy-related inquiries, please navigate to our Contact Us section.
